当代财经 ›› 2022, Vol. 0 ›› Issue (4): 76-87.

• 企业管理 • 上一篇    下一篇

培训对直线经理人力资源执行效果的影响研究

陈钰瑶, 张正堂   

  1. 南京大学 商学院,江苏 南京 210093
  • 收稿日期:2021-04-15 修回日期:2022-02-18 出版日期:2022-04-15 发布日期:2022-05-26
  • 通讯作者: 张正堂,南京大学教授,博士生导师,博士,主要从事战略人力资源管理与薪酬管理,联系方式njzzt2005@126.com。
  • 作者简介:陈钰瑶,南京大学博士研究生,主要从事战略人力资源管理与薪酬管理
  • 基金资助:
    国家自然科学基金重点项目“国有企业管理者分层激励的组合模式与作用机制研究”(72132003); 国家自然科学基金项目“多动因视角下团队水平与垂直薪酬差距对内部合作及团队绩效的跨层影响”(71972097); 江苏高校哲学社会科学研究重大项目“人工智能技术应用下的人力资源管理变革”(2019SJZDA041)

A Study of the Impact of Training on Line Managers' Human Resource Implementation Effectiveness

CHEN Yu-yao, ZHANG Zheng-tang   

  1. Nanjing University, Nanjing 210093, China
  • Received:2021-04-15 Revised:2022-02-18 Online:2022-04-15 Published:2022-05-26

摘要: 随着直线经理逐渐在企业人力资源执行中扮演重要角色,如何通过培训提升不同价值观直线经理的人力资源执行效果成为企业面临的重要现实问题。然而,以往的人力资源执行研究较少关注直线经理的特征如何影响培训对其人力资源执行效果的作用。基于社会信息加工理论,探讨了人力资源培训对不同价值观直线经理的人力资源执行效果产生的影响差异。通过对213位经理、213位人力专员以及1252名员工的多时点配对问卷进行分析,研究结果表明:人力资源培训能够显著激发直线经理的人力资源执行行为,此过程受到直线经理人力资源价值观的调节;直线经理的人力资源执行行为与员工人力资源执行效果感知存在显著正相关关系。进一步,人力资源培训与直线经理人力资源价值观的交互作用通过直线经理人力资源执行行为对员工人力资源执行效果感知产生积极影响,即当人力资源价值观低的直线经理接受人力资源培训时,其人力资源执行行为更容易得到提升,进而强化员工的人力资源执行效果感知。研究结论不仅拓宽了培训的作用边界研究,还为培训与人力资源执行效果关系的研究提供了新视角,为企业提升人力资源执行效果提供了重要的实践启示。

关键词: 人力资源培训, 人力资源执行行为, 人力资源价值观, 人力资源执行效果, 社会信息加工理论

Abstract: As line managers are gradually playing an important role in the HR implementation in enterprises, how to strengthen the HR implementation effectiveness of line managers with different values through training has become an important practical problem faced by enterprises. However, previous researches on HR implementation paid little attention to how the characteristics of line managers would affect the effect of training on HR implementation effectiveness. Based on social information processing theory, this paper explores the different effects of HR training on the HR implementation effectiveness of line managers with different HR values. Through the analysis of the multi-time points matching questionnaires of 213 managers, 213 HR professionals, and 1252 employees, it is found that the HR training can significantly stimulate the HR implementation behavior of the line managers, and this process is moderated by the line managers' HR values. There is a significant positive correlation between line managers' HR implementation behaviors and the HR implementation effectiveness perceived by employees. Furthermore, the interaction between HR training and line managers' HR values has a positive impact on employees' perception of HR implementation effectiveness through line managers' HR implementation behavior. That is, when line managers with low HR values receive HR training, their HR implementation behaviors are more likely to be improved, thus the HR implementation effectiveness perceived by employees will be strengthened. This study not only broadens the researches on the role of training but also provides a new perspective for the researches on the relationship between training and HR implementation effectiveness, which provides important practical enlightenment for enterprises to improve HR implementation effectiveness.

Key words: HR training, HR implementation behavior, HR values, HR implementation effectiveness, social information processing theory

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