当代财经 ›› 2024, Vol. 0 ›› Issue (4): 99-112.

• 企业管理 • 上一篇    下一篇

新媒体环境下网红代言对品牌价值的影响机制:粉丝参与的中介作用

聂烜, 沈鹏熠, 许基南   

  1. 江西财经大学 工商管理学院,江西 南昌 330013
  • 收稿日期:2022-12-01 修回日期:2023-11-10 出版日期:2024-04-15 发布日期:2024-04-25
  • 通讯作者: 沈鹏熠,江西财经大学教授,博士生导师,博士,主要从事人工智能营销和服务营销研究,联系方式pengyis2008@163.com。
  • 作者简介:聂烜,江西财经大学博士研究生,主要从事品牌营销研究;许基南,江西财经大学教授,博士生导师,博士,主要从事品牌营销研究。
  • 基金资助:
    国家社会科学基金项目“新媒体环境下‘网红’代言对品牌价值的影响机制及治理对策研究”(20BGL118); 江西省社会科学基金项目“网红隐性广告赞助披露对消费者品牌态度的影响机制及对策研究”(23GL46D); 江西省研究生创新专项资金项目“网红代言人温暖特质对品牌幸福感的影响研究”(YC2022-B115)

The Influencing Mechanism of Internet Celebrity Endorsement on Brand Value in the New Media Environment: The Mediating Role of Fans’ Engagement

NIE Xuan, SHEN Peng-yi, XU Ji-nan   

  1. Jiangxi University of Finance and Economics, Nanchang 330013, China
  • Received:2022-12-01 Revised:2023-11-10 Online:2024-04-15 Published:2024-04-25

摘要: 微博、B站和小红书等新媒体平台的快速发展催生了新型名人——网红。聘请网红作为品牌代言人以吸引粉丝流量成为企业重要的品牌营销策略。然而,在新媒体环境下关于网红代言如何提升品牌价值的研究有待进一步分析。基于社会影响理论和关系强度理论,通过三项实验在新媒体环境下深入探究网红代言对品牌价值的影响机制和作用边界。结果表明,与传统名人代言相比,网红代言能显著提升品牌价值;网红代言能强化粉丝参与,进一步提升品牌价值;当品牌与代言人关系较强时,相比于传统名人代言,网红代言提升品牌价值的积极效应更加显著;当品牌在新媒体平台发布的代言广告涉及多位代言人时,相比传统名人代言,网红代言对粉丝参与的积极影响以及粉丝参与的中介作用会被弱化。上述结论丰富了网红代言效应和粉丝参与的相关研究,对企业在开展品牌营销时实施网红代言策略具有指导意义。

关键词: 网红代言, 品牌价值, 粉丝参与, 关系强度, 代言人数

Abstract: The rapid development of new media platforms such as Weibo, Bilibili, and Xiaohongshu has spawned a new type of celebrity -- internet celebrity. Hiring internet celebrities as their brand endorsers to attract fans has also become an important brand marketing strategy for companies. However, in the new media environment, the research on how internet celebrity endorsement enhance brand value remains to be further studied. Based on the social influence theory and the relationship strength theory, this paper tries to explore the influencing mechanism and the functional boundary of internet celebrity endorsement on brand value in the new media environment through three experiments. The results show that, compared with the traditional celebrity endorsements, internet celebrity endorsements can significantly enhance brand value.Internet celebrity endorsements can strengthen fans’ engagement and further enhance brand value. When the relationship between brand and endorsers is relatively strong, the positive effect of internet celebrity endorsement on enhancing brand value is more significant than that of traditional celebrity endorsement. When a brand’s endorsement advertisement released on a new media platform contains multiple endorsers, compared with the traditional celebrity endorsement, the positive influence of internet celebrity endorsement on fans’ engagement and the mediating role of fans’ engagement will be weakened. The above conclusion has enriched the relevant researches on the influence of internet celebrity endorsement and fans’ engagement, which has guiding significance for enterprises to implement internet celebrity endorsement strategies in brand marketing.

Key words: internet celebrity endorsement, brand value, fans' engagement, relationship strength, number of endorsers

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