当代财经 ›› 2018, Vol. 0 ›› Issue (11): 54-.

• • 上一篇    

网上隐喻式产品图片展示触觉补偿效应的实证研究

杨慧1a,冷雄辉1b,2   

  1. (1. 江西财经大学 a. 国际学院;b. 工商管理学院,江西 南昌 330013;2. 华东交通大学 经济管理学院,江西 南昌 330013)
  • 收稿日期:2018-01-31 发布日期:2021-01-21
  • 作者简介:杨 慧,江西财经大学教授,博士生导师,主要从事市场营销研究;冷雄辉,江西财经大学博士研究生、华东交通大学副教授,主要从事市场营销研究,通讯作者联系方式70590987@qq.com。

An Empirical Study of the Tactile Compensation Effect of Online Metaphorical Product Pictures Display

YANG Hui1, LENG Xiong-hui1,2   

  1. (1. Jiangxi University of Finance and Economics, Nanchang 330013; 2. East China Jiaotong University, Nanchang 330013, China)
  • Received:2018-01-31 Published:2021-01-21

摘要: 通过两个实验检验了网上隐喻式产品图片展示对网上销售情境下触觉缺失的补偿效应以及对消费者购买意愿的作用机制。实验一采用单因素组间实验法,研究发现网上隐喻式产品图片展示能积极唤醒消费者触觉意象并影响购买意愿,消费者触觉意象在产品图片展示方式对购买意愿的影响中起中介作用。实验二采用2(网上产品图片展示方式:隐喻展示VS直述展示)×2(个体结构需求:高VS低)被试间实验法,发现消费者结构需求在产品图片展示方式对消费者触觉意象的影响过程中起调节作用。研究结论不仅对破解电商天然存在的感官缺失障碍和困境具有重要的实践意义,而且对于网上零售商有效设计产品展示网页和提高消费者购买意愿具有参考价值。

关键词: 概念隐喻,触觉意象,触觉补偿,购买意愿,生鲜农产品

Abstract: Through two experiments, this paper empirically tests the compensation effect of online metaphorical product pictures display in the tactile absent context of online sales and the mechanism of consumers’ willingness to purchase. The first experiment is carried out with the single factor intergroup experiment method, it is found that online metaphorical product pictures display can positively wake up consumers’ tactile image and affect their purchase intention; consumers’ tactile image plays the role of mediation in the influence of the product pictures display on customers’ purchase intention. The second experiment uses 2 (online product display mode: metaphorical display vs. direct statement display) by 2 (individual structural need: high vs. low) inter-subjects experimental method; the findings show that the consumer structural need plays the role of mediation in the influence of the product pictures display ways on customers’ tactile image. This conclusion can not only have important practical significance?to solve the natural barriers and difficulties of online sensory absence, but also have practical reference value for online retailers to design product display web pages and improve consumers’ purchase intention.

Key words: conceptual metaphors; tactile imagery; tactile compensation; purchase intention; fresh agricultural products