职场负面八卦如何影响员工工作幸福感——基于认知-情感系统理论

当代财经 ›› 2022, Vol. 0 ›› Issue (8): 76-87.

职场负面八卦如何影响员工工作幸福感——基于认知-情感系统理论

李朋波

北京第二外国语学院旅游科学学院,北京 100024

收稿日期:2022-01-02 修回日期:2022-06-12 出版日期:2022-08-15 发布日期:2022-09-09
作者简介:李朋波,北京第二外国语学院副教授,博士,主要从事领导与组织行为、服务企业人力资源管理、管理创新研究,联系方式lpbup@sina.com。
基金资助:
国家自然科学基金青年项目“目标理论视角下领导授权行为的形成机制研究”（71702005）; 教育部人文社科基金资助青年项目“职场负面八卦氛围的量表开发及其多层次影响机制研究”（21YJC630065）

How the Workplace Negative Gossip Affecting Employees’ Job-Related Happiness: Based on the Cognitive-Affective System Theory

LI Peng-bo

BeijingInternational Studies University, Beijing 100024, China

Received:2022-01-02 Revised:2022-06-12 Online:2022-08-15 Published:2022-09-09

摘要/Abstract

摘要： 以认知-情感系统理论为研究视角,通过构建一个有调节的双中介模型,探讨职场负面八卦对员工工作幸福感的双重影响机制。基于325份来自服务企业一线员工的数据,分析结果表明,职场负面八卦负向影响员工工作幸福感,组织认同和情绪耗竭分别在职场负面八卦和工作幸福感之间起中介作用,自我效能感不仅能调节组织认同和情绪耗竭对工作幸福感的影响,而且能调节职场负面八卦通过组织认同和情绪耗竭对工作幸福感的间接效应。研究结果有助于扩展对职场负面八卦影响效应及其作用机制的认识,并对相应的管理实践具有一定的启发意义。

关键词: 职场负面八卦, 组织认同, 情绪耗竭, 自我效能感, 工作幸福感

Abstract: By constructing a moderated dual mediator model and from the perspective of the cognitive-affective system theory, this paper explores the dual effect mechanism of workplace negative gossip on employees’ job-related happiness. Based on the data of 325 front-line employees working in the service industry, the results of the analysis show that workplace negative gossip has a negative effect on employees’ job-related happiness. Organizational identity and emotional exhaustion can mediate the relationship between workplace negative gossip and job-related happiness. Self-efficacy can not only adjust the effects of organizational identity and emotional exhaustion on job-related happiness, but also adjust the indirect effect of workplace negative gossip on job-related happiness through organizational identity and emotional exhaustion. These findings can help to extend the understanding of the effect and mechanism of workplace negative gossip, and provide practical implications for the related management practice.

Key words: workplace negative gossip, organizational identification, emotional exhaustion, self-efficacy, job-related happiness

中图分类号:

F272.92

李朋波. 职场负面八卦如何影响员工工作幸福感——基于认知-情感系统理论[J]. 当代财经, 2022, 0(8): 76-87.

LI Peng-bo. How the Workplace Negative Gossip Affecting Employees’ Job-Related Happiness: Based on the Cognitive-Affective System Theory[J]. Contemporary Finance & Economics, 2022, 0(8): 76-87.

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