当代财经 ›› 2021, Vol. 0 ›› Issue (9): 92-100.

• 企业管理 • 上一篇    下一篇

试用装捆绑促销对消费者决策的影响

肖春曲1, 朱虹1, 王欣2   

  1. 1.南京大学 商学院,江苏 南京 210093;
    2.河海大学 商学院,江苏 南京 211100
  • 收稿日期:2021-03-09 出版日期:2021-09-15 发布日期:2021-09-29
  • 作者简介:肖春曲,南京大学博士研究生,主要从事促销与感官营销研究;朱虹,南京大学教授,博士,主要从事促销与奢侈品研究;王欣(通讯作者),河海大学商学院讲师,博士,主要从事促销与品牌形象研究,联系方式wangxin@smail.nju.edu.cn。
  • 基金资助:
    国家社会科学基金重大项目“社会心理学视角下中国民众信任变化趋势与合作互信促进研究”(19ZDA362)

The Impact of Sample Bundling Promotion on Consumer Decision Making

XIAO Chun-qu1, ZHU Hong1, WANG Xin2   

  1. 1. Nanjing University, Nanjing 210093;
    2. Hohai University, Nanjing 211100, China
  • Received:2021-03-09 Online:2021-09-15 Published:2021-09-29

摘要: 捆绑试用装的促销形式是近年来颇为流行的促销方式之一,但这种促销方式尚未得到研究者应有的关注。基于捆绑促销理论,将试用装纳入捆绑促销研究范畴,通过三个实验探讨了试用装捆绑促销对消费者购买决策的影响及其心理机制。研究结果表明,捆绑试用装降低了消费者的购买意愿;该效应受到捆绑产品溢出效应的中介作用,消费者对试用装的低吸引力评价溢出到对主产品的评价,从而导致消费者购买意愿下降。消费者整体性思维模式对这一效应具有调节作用,对于整体性思维倾向较高的消费者,捆绑试用装促销对购买决策的消极影响更大。研究结果扩充了捆绑促销研究,为营销管理者设计捆绑促销方案提供了理论指导。

关键词: 试用装, 捆绑促销, 溢出效应, 整体性思维, 消费决策

Abstract: Sample bundling promotion has become one of the popular forms of product promotion, however, this kind of promotion has not won due attention from researchers. Base on the theory of bundled promotion, this paper brings the sample sacks into the research field of bundled promotion to explore the influence of sample bundling promotions on consumers’ purchase decisions and its psychological mechanisms through three experiments. The findings show that bundled samples would decrease consumers’ purchase willingness. This effect is mediated by the spillover effect of the bundled products; the consumer’s evaluation of the lower attractiveness of bundled samples may spill over on their evaluation of the major products, resulting in the decrease in consumer’s willingness to buy. The consumers’ holistic-thinking mode can moderate this effect; for the consumers with higher trend of holistic thinking, bundled sample promotion has a greater negative impact on consumers’ purchase decisions. These research results have expanded the research of bundled promotion and provide theoretical guidance for marketing managers to design bundled promotion schemes.

Key words: sample sack, bundled promotion, spillover effect, integral thinking, consumer decision making

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