江西财经大学学报 ›› 2012, Vol. 0 ›› Issue (03): 650-.

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电话营销法律规制问题研究——美国的经验及其对中国的启示

刘 国   

  1. (江西财经大学 法学院,江西 南昌 330013)
  • 发布日期:2021-01-21
  • 作者简介:刘 国,江西财经大学副教授,法学博士,主要从事经济法研究。

A Study of the Legal Regulation on Telemarketing: the U.S. Experience

LIU Guo   

  1. (Jiangxi University of Finance and Economics, Nanchang 330013, China)
  • Published:2021-01-21

摘要: 电话营销是电子信息时代销售者推销商品或服务的一种重要手段,为了保护公共利益、电话用户隐私权和防止销售者转嫁经营成本,应加强对电话营销的法律规制。美国先后制定了一系列规制电话营销的法律文件,对电话营销的主体、对象和时间等进行了较为严格的限制。美国电话营销法律规制存在着保护电话用户的范围过窄等不足之处,但这些规定对于完善中国电话营销法律规制仍有一定的借鉴意义。中国应从电话营销法律规制的范围、法律规制的位阶和内容等方面加以完善,以保障电话营销的健康发展。

关键词: 电话营销,法律规制,电话用户

Abstract: Telemarketing is an important means used by sellers to sell goods or services in the electronic information era. In order to protect public interests and the privacy of telephone subscribers and to prevent sellers from passing on their operating costs to others, the legal regulation on telemarketing should be strengthened. The United States has formulated a series of legal documents to regulate telemarketing; a more stringent restriction is placed on the subject, object and time of telemarketing. Although there exist some deficiencies in the U.S. telemarketing legal regulations, for example, the protection scope for the telephone users is too narrow, these provisions still can provide a certain reference for China to improve the Chinese telemarketing legal regulations. China should improve the telemarketing legal regulations from such aspects as the scope, the rank and the contents, so as to safeguard the healthy development of telemarketing.

Key words: telemarketing; legal regulation; telephone subscriber