Abstract: Under the dual impact of global economic downturn and COVID-19 epidemic prevention and control, the makersas the main force to carry out Chinese“Innovation and Entrepreneurship”cause are all faced with an ever-changing environment with“not only inside worries, but also outside troubles”. To improve the capability to deal with emergencies becomes a top priority for all of them. However, the current researches have not paid enough attention to the impact of the network relationship characteristics of the maker teams themselves on their performance in dealing with emergencies. Based on social network theory, this study proposes that the relationship characteristics among the members of maker teams can influence their impromptu behaviors and their types, which in turn affect the team performance in dealing with emergencies. The maker platform organizations may use specialized maker training strategies to optimize the above influencing mechanisms. The questionnaire data from 162 maker teams (with 639 members) on 38 platforms reveals that the network relationship strength, the heterogeneity and the informality of team members can exert negative, inverted-U shape and positive effects respectively on the double element improvisations of the teams, which in turn affect team performance in dealing with emergencies indirectly. The interpersonal skill training organized by platforms has a synergisticeffect in the whole process, i.e., playing positive role inweakening the negative effect of the relationship strength, optimizing the inverted-U shape affecting curve of relationship heterogeneity, and amplifying the positive effect of relationship informality. This study innovatively pays attention to the initial influences of maker team organizations on their emergency-dealing performance, and suggests that platform organizations should play a better synergic role in supporting thesustainable development of themaker enterprises.

Key words: maker teams, characteristics of network relationship, performance in dealing with emergencies, double element improvisation, network relationship skill training