当代财经 ›› 2026, Vol. 0 ›› Issue (3): 43-57.

• 公共经济与管理 • 上一篇    下一篇

“互联网+政务服务”政策能促进纳税生态优化吗

王鸿梓, 刘蓉   

  1. 西南财经大学 财政税务学院,四川 成都 611130
  • 收稿日期:2025-08-29 修回日期:2025-10-23 出版日期:2026-03-15 发布日期:2026-03-26
  • 通讯作者: 刘蓉,西南财经大学教授,博士生导师,经济学博士,主要从事税收理论与政策研究,联系方式liurong@swufe.edu.cn。
  • 作者简介:王鸿梓,西南财经大学博士研究生,主要从事税收理论与政策研究。
  • 基金资助:
    国家社会科学基金重大项目“大规模减税降费的效应评估与政策优化”(20&ZD078)

Can the“Internet + Government Services”Policy Promote the Optimization of the Tax Ecology?

Wang Hong-zi, Liu Rong   

  1. Southwestern University of Finance and Economics, Chengdu 611130, China
  • Received:2025-08-29 Revised:2025-10-23 Online:2026-03-15 Published:2026-03-26

摘要: 推动政务服务数字化转型,是加快数字政府建设、提升政务服务效能的关键,更是推进国家治理体系和治理能力现代化的重要支撑。以我国沪深A股上市公司数据为样本,借助“互联网+政务服务”政策构建准自然实验,探究该政策对纳税生态的影响及作用机制。研究表明,“互联网+政务服务”政策能够显著提高企业的纳税遵从度,实现纳税生态优化,且这一影响在国有企业、零售业企业、数字化转型程度较高的企业和融资约束水平较低的企业中更为突出。机制分析表明,该政策通过减轻成本负担、重塑政企关系、强化征管秩序三重路径,优化纳税生态。进一步研究发现,“互联网+政务服务”政策还能激发市场主体活力、培育可持续税源,实现税基的扩展与稳定,进而实现纳税生态更深层次的优化。基于此,政府应深化数字技术应用,系统降低纳税生态的制度性交易成本;构建数字化互动机制,深度重塑纳税生态的政企信任关系;实施精准化协同治理,持续优化纳税生态的征管秩序。

关键词: “互联网+政务服务”, 数字政府建设, 纳税遵从, 纳税生态

Abstract: Promoting the digital transformation of government services is not only crucial for accelerating the construction of digital government and enhancing administrative efficiency, but also serves as a significant underpinning for advancing the modernization of China's governance system and capacity. Taking the data from China's A-share listed companies in Shanghai and Shenzhen stock markets as samples and leveraging the“Internet+Government Services”policy to establish a quasi-natural experiment, this study investigates the impact of this policy on the corporate tax ecosystem and its mechanism. The findings show that the“Internet+Government Services”policy can significantly enhance corporate tax compliance, thereby optimizing the tax ecosystem. This effect is more pronounced among state-owned enterprises, retail sector firms, as well as companies with a higher degree of digital transformation and a lower degree of financing constraints. The mechanism analysis indicates that the policy optimizes the tax ecosystem through three pathways: reducing cost burdens, reshaping government-business relationships, and strengthening the order of tax collection and administration. Further research reveals that this policy can also stimulate market vitality, cultivate sustainable tax sources, and achieve the expansion and stabilization of the tax base, leading to a more profound optimization of the tax ecosystem. Based on these findings, the government should deepen the application of digital technologies to systematically reduce institutional transaction costs within the tax ecosystem, construct digital interaction mechanisms to profoundly reshape government-business trust relationships, and implement precise, collaborative governance to continuously improve the order of tax collection and administration.

Key words: “internet + government services”, digital government construction, tax compliance, tax ecosystem

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