JOURNAL OF CONTEMPORARY FINANCE AND ECONOMICS ›› 2021, Vol. 0 ›› Issue (1): 106-120.

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The Influence of New Product Trial on Consumers' Impulse Purchases: Based on the Dual Mediator Model of Psychological Ownership and Psychological Feeling of Guilt

LIU Jianxin1,2, FAN Xiucheng2   

  1. 1. Southwest University, Chongqing 400715;
    2. Fudan University, Shanghai 200433, China
  • Online:2021-01-15 Published:2021-09-29
  • About author:Liu Jianxin, associate professor at Southwest University, studying for a post-doctoral degree at Fudan University, Ph.D., mainly engaged in research on consumer behavior. Fan Xiucheng (corresponding author), professor at Fudan University, doctoral supervisor, Ph.D., mainly engaged in research on service marketing, Email: xcfan@fudan.edu.cn.

Abstract: With constant emergence of new products and increasing intensification of retail competition, the way of promoting new product sales by trial has been widely applied. Unfortunately, not much effective attention and researches have been drawn to the impact mechanism and promotion effect of new product trail, especially the study of the impacts on consumers' impulse purchases is seriously insufficient. The findings of this study show that when consumers try the new products, on the one hand, the trial will urge the consumers to purchase on impulse through psychological ownership of the tried new products on the basis of familiarity, on the other hand, a psychological feeling of guilt may be produced on the basis of reciprocity, which may also result in the impulse purchases. The findings of two experiments show that new product trial will facilitate consumers' impulse purchases on new products, and the exploratory new product trial can drive the consumers to buy the new products on impulse more easily than the confirmatory new product trial. The impact of new product trial on consumers' impulse purchases is subjected to the joint intermediation of psychological ownership and psychological feeling of guilt. The joint intermediation of self-construal on psychological ownership and psychological feeling of guilt will produce a moderating effect. These conclusions are conductive not only to the improvement of the theory of new product trial, but also to the promotion of development of the related management practices

Key words: new product trial, psychological ownership, psychological feeling of guilt, self-construal, impulse purchase